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Questions about Blanco Agencies? We've got answers.
You may contact our Customer Service Department at 800-333-0637 or 205-325-4979. One of our Customer Service Representatives will help you through the claim process. You can also follow the instructions on our website.
Generally, the Claims Department will need completed claim forms, a death certificate, and the obituary to get the claims process started. Additional documentation may be requested as we review your claim, but we will let you know of any requests or delays throughout the course of a claim.
If the policy has been in force for longer than two years, it is considered “Incontestable,” which means it will be paid as soon as all of the required documents are received and examined.
If the policy has been in force less than two years, it is considered “Contestable” and will be subject to further review, which could increase the processing time.
Accurately complete all necessary portions of the claim forms, including listing on the Claimant Statement all known medical providers who treated the insured in the last five years.
The Application includes a section where the policyholder may designate a beneficiary. Also, through the life of the policy, the policyholder may elect to change the primary beneficiary, add additional beneficiaries, or elect to list a contingent beneficiary under the policy. These changes are recorded in our computer system. It is important to note that we are unable to accept a change in beneficiary designation after the insured has passed.
If no beneficiary is chosen while the policy is in force or the listed beneficiary is no longer living at the time the insured passes, any benefit payable will be issued pursuant to the terms of the policy.